Privacy Policy
At DFW Luxury Rides, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or booking our transportation services.
Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, make a booking, or contact us. This may include your name, phone number, email address, pickup and drop-off locations, travel dates and times, number of passengers, and any special requests related to your ride. We may also collect limited technical data such as browser type, device information, and IP address to improve website performance.
How We Use Your Information
Your information is used strictly for providing and improving our services. This includes processing ride bookings, coordinating chauffeur services, responding to inquiries, sending confirmations, providing customer support, and improving service quality. We may also use your contact information to send important updates related to your booking or service changes.
Data Protection and Security
We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers who assist us in operating our business, such as payment processors or dispatch systems, and only to the extent necessary to perform their services. We may also disclose information if required by law or legal process.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings, although some features of the site may not function properly as a result.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request deletion of your information, subject to legal and operational requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at info@dfwluxuryrides.com or call +1 469-684-4100